Privacy Policy

Last updated: May 2026

Uganda Prices respects your privacy.
This Privacy Policy explains how UgandaPrices.ug collects, uses, stores, protects, and shares personal information when you use our website, price pages, provider listings, buyer request tools, newsletter forms, deal pages, and related services.

Uganda’s Data Protection and Privacy Act, 2019 regulates the collection and processing of personal data, and Uganda’s Data Protection and Privacy Regulations, 2021 supplement the legal framework. (ict.go.ug)

1. Who We Are

Uganda Prices is an every day local price insight and provider discovery platform.

Everyday our website provides pivotal media insights on key sectors, helps users compare prices, track market changes, request provider help, view offers, and discover providers across Uganda.

Website:
https://ugandaprices.ug

2. Information We Collect

We may collect information in the following ways.
2.1 Information You Submit
When you fill out a form, submit a buyer request, contact us, claim a provider page, request provider visibility, subscribe to updates, or interact with our tools, we may collect:

• name
• phone number
• WhatsApp number
• email address
• location
• product or service interest
• buyer request message
• provider name
• provider category
• provider contact person
• provider contact details
• uploaded documents or logos where applicable

2.2 Price and Provider Information
We may collect or store price and provider information such as:

• provider name
• provider location
• product or service category
• observed price
• date observed
• source note
• provider contact information
• verification status
• deal or offer information

2.3 Technical Information
When you visit the website, we may collect technical information such as:

• IP address
• browser type
• device type
•  pages visited
• referring page
• date and time of visit
• security logs
• form submission logs

This helps us secure the website, detect spam, improve performance, and understand usage.

3. How We Use Your Information

Uganda Prices may use your information to:

• respond to your request
• help confirm prices
• connect you with relevant providers
• forward buyer requests to providers
• send price updates or newsletters if you subscribe
• improve price intelligence and market reporting
• manage provider listings
• verify provider information
• track demand by category and location
• detect spam, abuse, fraud, or security threats
• improve website functionality

4. Buyer Forwarding

If you submit a buyer request, we may forward relevant details to a verified provider who may help with your request.
This may include:

• your name
• phone number
• WhatsApp number
• email address
• product or service requested
• location
• message
• source price page

We only forward information that is reasonably needed to respond to your request.

5. Provider Information

If you are a provider, vendor, school or other business, we may process your provider information to:

• create or update your provider listing
• verify your profile
• display public business information
• route buyer requests
• prepare performance reports
• manage featured or sponsored visibility
• contact you about your listing or package

6. Newsletter and Price Alerts

If you subscribe to price updates, we may use your email address or phone number to send:

• price alerts
• market updates
• category updates
• provider offers
• newsletter content

You may unsubscribe or request removal from these communications.

7. Cookies and Tracking

Uganda Prices may use cookies or similar technologies to:

• improve website performance
• remember basic preferences
• measure page visits
• track deal clicks
• track lead form activity
• detect spam or abuse
• support security functions

You may disable cookies in your browser, but some website features may not work properly.

8. Legal Basis and Consent

We process personal information where there is a reasonable basis to do so, including where:

• you submit information voluntarily
• you consent to being contacted
• processing is needed to respond to your request
• processing is needed to provide website services
• processing is needed for security
• processing is needed for provider listing management
• processing is required or allowed by law

Under Uganda’s data protection framework, individuals have rights regarding their personal data, including rights described in public privacy notices by Ugandan government bodies such as NITA-U. (NITA Uganda)

9. Data Sharing

We may share personal information with:

• relevant verified providers when you submit a buyer request
• website administrators
• technical service providers
• email or hosting service providers
• security tools
• legal or regulatory authorities where required

We do not sell personal information to advertisers.

10. Data Security

We use reasonable technical and organizational measures to protect personal information.
These may include:

• admin-only access controls
• spam protection
• login protection
• secure storage of lead data
• restricted export access
• website security monitoring
• limited access to personal data

No website can guarantee complete security. Users should avoid submitting sensitive information that is not needed for a price or provider request.

11. Data Storage and Retention

We keep personal information only for as long as reasonably necessary for:

• responding to user requests
• provider management
• reporting
• legal compliance
• security monitoring
• business records

Buyer leads, provider requests, newsletter signups, and security logs may be stored in website databases, admin dashboards, or controlled exports.

12. Your Rights

Depending on applicable law, you may have rights to:

• ask what personal information we hold about you
• request correction of inaccurate information
• request deletion where appropriate
• object to certain processing
• withdraw consent where processing is based on consent
• request that we stop using your information for direct marketing

The Data Protection and Privacy Act includes rights relating to stopping processing that causes or is likely to cause unwarranted substantial damage or distress, and requests are to be handled within defined timelines under the Act. (Grant Thornton Uganda)

13. How to Request Access, Correction, or Deletion

To request access, correction, or deletion of your personal information, contact Uganda Prices through the website contact page.

Please include enough information to help us identify your record, such as:

• name
• phone number
• email address
• page or form used
• approximate date submitted

We may need to verify your identity before acting on a request.

14. Children’s Privacy

Uganda Prices is not intended for children submitting personal information without permission from a parent, guardian, or responsible adult.

If we discover that a child has submitted personal information without appropriate consent, we may delete the information.

15. Third-Party Websites

Uganda Prices may link to third-party websites, WhatsApp pages, provider websites, social media pages, payment pages, or booking pages.

We are not responsible for the privacy practices of third-party websites or providers.

Please review their privacy policies before sharing information with them.

16. Public Provider Information

Some provider information may be displayed publicly where it relates to a business listing, such as:

• provider name
• business category
• location
• public contact details
• public offer information
• verification status

If you believe provider information is incorrect or should be updated, contact Uganda Prices.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
When we update it, we may change the “Last updated” date at the top of this page.

Your continued use of Uganda Prices means you accept the updated Privacy Policy.

18. Contact

For privacy questions, data requests, corrections, or deletion requests, contact Uganda Prices through the website contact page.

Uganda Prices
Your Window Into The Market